Privacy Policy

Volume Creatives (“we”, “us”) provides a tool for bulk-launching and managing Meta (Facebook & Instagram) advertising campaigns. This policy explains what data we collect, how we use it, and your choices.

Information we collect

• Account details you provide: name, email, and workspace settings.
• Meta authorization: when you connect Facebook, we receive an access token and the ad accounts, Pages, campaigns, ad sets, and insights you grant access to.
• Creative assets you upload or import in order to build ads.
• Usage data: actions you take in the app (launches, audits) for reliability and support.

How we use Meta data

We use the Meta Marketing API strictly to perform the actions you initiate: reading your campaigns/ad sets/ads and performance insights, uploading creative assets, and creating or updating ads in the ad accounts you connect. We do not sell Meta data, use it for advertising of our own, or share it with third parties except the sub-processors needed to run the service (hosting, database).

Token storage & security

Access tokens are stored encrypted at rest and transmitted over TLS. You can disconnect an account at any time, which revokes our stored token. Tokens also expire per Meta’s policies.

Data retention & deletion

We retain your data while your account is active. You may request deletion of your account and all associated data by emailing us; we will remove it within 30 days, subject to legal retention requirements.

Sub-processors

• Vercel (hosting)
• Supabase (database, authentication, storage)
• Stripe (billing)
• Anthropic (audit summaries you request)

Contact

Questions or deletion requests: privacy@volumecreatives.app